Privacy Policy

For the purposes of this policy, the meaning of the terms highlighted in bold is as follows:

• personal data: this is any information concerning an identified or identifiable natural person. A person is identifiable if, for example, he or she can be identified through combination with additional knowledge that can be found even by chance.
• data subject: this is any natural person to whom the data subject’s data belong.
• consent: this is a declaration of voluntary and legally binding approval.
• processing of personal data: this is any operation performed on personal data, in particular the collection, recording, alteration, transfer, blocking, erasure and use of data.
• data transfer: this is the dissemination, distribution or any other form of disclosure of data to third parties. This also includes the inspection or retrieval of data.
• anonymised: this indicates data that has been rendered anonymous in such a way that identification of the data subject is definitively no longer possible by anyone or that such identification would require a disproportionate amount of time, expense and effort.
• data breach: this means any actual or alleged breach of security resulting in the accidental destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, recorded or otherwise processed.

Your personal data – collected through access to the website or by sending requests to the dedicated address – are limited to those necessary for the use of the website by users as well as to the data necessary to respond to an enquiry sent by users (collectively “the data”).

The computer systems and software procedures used to operate the website acquire, in the course of their normal operation, certain personal data whose transmission is implicit in the use of the Internet, which is based on the TCP/IP protocol.

This is information that is not collected in order to be associated with identified data subjects, but which, due to its nature, could enable the identification of navigating users through processing and linking with data held by third parties.

This category of data includes the ‘IP addresses’ or domain names of the computers used by users connecting to the website, the URI (Uniform Resource Identifier) notation addresses of the resources requested, the time of the request, the method used to submit the request to the web server, the size of the file obtained in response, the numerical code indicating the status of the response given by the web server (successful, error, etc.) and other parameters relating to the operating system and the computer environment of the user accessing the website.

This data is used for the sole purpose of obtaining anonymous statistical information on the use of the website and to control the proper functioning of the website in order to ensure its usability for users.

The legal basis for data processing is the fulfilment of a request made by you.

The data will be processed exclusively for the purpose of responding to any requests you make through the website.

The provision of data for the above-mentioned purposes is mandatory and necessary. Any partial or total refusal to provide the data will make it impossible for the data controller to respond to the requests in relation to which the data are collected.

The data will be processed by employees and/or co-workers of the data controller, specifically designated as persons authorised to process the data and external data processors, whose respective names are available on request from the data controller.

The data controller and the third parties authorised by him process the data using manual, electronic or automated tools in accordance with logic strictly related to the purpose and in any case in such a way as to guarantee the security and confidentiality of the data.

For the purposes set out in this policy, your personal data will be processed and stored within the Swiss Confederation, where the data controller has its registered office and where managers appointed by the data controller have their registered offices.

In any case, your data will only be processed in countries that offer adequate protection, such as the European Union, in accordance with the decision of 26 July 2000 by the European Commission concerning the adequacy of personal data protection pursuant to Directive 95/46/EC.

The data may be disclosed to third parties only where necessary to respond to requests for information sent by you through the website to the data controller.

The third party recipients of the data, who are autonomous data controllers or duly designated as data processors, belong to categories including persons who perform tasks of a technical and organisational nature or professional assistance/consultancy on behalf of or for the data controller, in particular the operators of the software infrastructures used by the data controller.

The full list of those responsible for data processing is kept at the data controller’s head office and can be consulted upon request to be sent to the addresses indicated in paragraph 8 below.

Your data will not be disseminated.

The data are processed only for the time strictly necessary to achieve the purposes for which they were collected and, in any case, no longer than 12 (twelve) months from receipt of any requests. If you wish, after this period you may renew your consent to the processing for a further 12 months.

The persons to whom the personal data refer have the right at any time to obtain confirmation of the existence or non-existence of such data and to be informed of their content, check their accuracy or request that they be supplemented, updated or corrected.
The following should also be noted:

• it is possible to withdraw consent to processing at any time.

It should be emphasised, however, that revocation of consent does not affect the lawfulness of processing based on consent before revocation;

• it is possible to request access to your personal data from the data controller;
• it is possible to obtain from the data controller the rectification and supplementation of personal data deemed to be inaccurate, even by providing a simple supplementary declaration;
• it is possible to obtain from the data controller the deletion of personal data;
• it is possible to obtain from the data controller the restriction of the processing of personal data in the event of one of the hypotheses provided for by the relevant legislation;
• it is possible to receive from the data controller the personal data concerning you in a structured, commonly used and machine-readable format, and it is also possible for such data to be transmitted to another data controller without hindrance, as provided for by the relevant legislation;
• it is possible to object at any time, on grounds relating to your particular situation, to the processing of your personal data, including profiling;
• it is possible to lodge a complaint with a supervisory authority if you consider that the processing concerning you violates the relevant legislation. The complaint may be lodged in the country in which you habitually reside or work or in the place where the alleged infringement occurred.

To exercise each of your rights, requests should be sent:

• by e-mail, at: contact@helvetiatranslations.ch

or

• by post to the address: HELVETIA translations Ltd liab. Co, Via San Giorgio 46, CH-6834 Morbio Inferiore TI

by providing the following data:

• first name, surname and postal address;
• details of the request;
• legible copy of a valid identity document.

Information on the cookies used is available on the website.

The website also includes links to other companies. The owner assumes no responsibility for the content of external websites linked to the website, access to which is provided merely as information to users without implying approval or any form of control of the websites themselves.